How can we help?

Find fast answers to common questions about voting, LovePoints, poll creation, and rewards.

Voting & Polls

To vote, simply click or tap on your preferred contender option on any active poll card or dedicated poll page. Your vote is recorded immediately and the live percentage breakdown updates in real-time.
To ensure genuine community results and prevent artificial manipulation, our system limits voting to one vote per user per poll using cryptographic session and network deduplication.
Logged-in users can click the Create Poll button in the navigation header. You can choose a category, enter your poll title, and configure contender names with images or styled text templates.

LovePoints & Rewards

LovePoints are virtual credits that power the AapkaLove community. They are split into Purchased Points (bought via payment gateways) and Rewarded Points (earned from daily logins, referrals, and voting activity).
Visit your LovePoints Dashboard each day. Active members can claim daily bonus points once every 24 hours.
Share your unique referral link from Referrals with friends. When a new friend registers and activates their account through your link, both of you earn reward bonus points!

Boosting Polls

Boosting places your poll in prominent featured spotlight positions across the homepage, discover feed, and category rankings, maximizing visibility and vote participation.
Navigate to your created poll or visit Boost Polls. Select your poll, choose a boost duration package, and pay using your LovePoints balance or direct checkout.

Redemptions & Payouts

Yes! Eligible users with sufficient rewarded points can submit redemption requests via UPI or Bank Transfer from the Rewards Center subject to verification rules and minimum balance thresholds.
Redemption requests are verified by our compliance team and processed within 2 to 5 business days to ensure fair play and prevent fraudulent activity.

Account & Security

Click "Forgot Password?" inside the Login modal. Enter your registered email address to receive a secure, one-time password reset link.
Go to Settings to update your name, bio, notification preferences, and upload a new profile picture.
DIRECT ASSISTANCE

Still have questions?

Can’t find what you’re looking for? Our support desk is ready to help you with voting, LovePoints wallet, poll boosting, or account security.

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